Projects I can help with:
- You know that in today’s crowded marketplace, user experience is an important differentiator – and want to design a product (software, web app, consumer electronics UI) that truly stands out
- You need to update or redesign an existing product to address known usability issues, and/or incorporate modern strategies such as engaging customers through social media and community
- You want to identify top UX improvements for your product that will make the biggest impact on the customer experience and the bottom line
- You want to understand how your competitors are addressing user experience, and what gaps your company might be able to fill
- You want to become familiar with UX best practices in your industry, to make sure your product is keeping up with trends
Process & deliverables:
- Competitive analysis
- UX evaluations of products or services
- Information architecture:
- site structure, navigation paths, content inventories, site maps, flow diagrams
- Interaction design:
- page-level interactions, consistency, preventing errors
- Usability testing: screeners, scenarios, evaluations
- Wireframes
- Interactive prototypes
- Functional specifications
- Project documentation tailored to different audiences (visual designers, engineers, product managers, executives)
If you think we might work well together, please get in touch! A contact form is at the right.
Caitlin Gannon 
