30.04.2007 business of design, user-topia No Comments

eBay’s Usability ROI

Jacob Nielsen writes in his latest column that eBay’s recent earnings increased because of better usability.
eBay reported record profits for Q1. This despite the fact that the number of auction LISTINGS only increased by 2%. However, merchandise SOLD increased by 14%.
In presenting the record numbers, the CEO, Meg Whitman, said that “the company had been [...]

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03.04.2007 design philosophy, user-topia No Comments

Best practices for web forms

In the past week I’ve come across two useful reviews of best practices for designing web forms. The first is from LukeW’s Functioning Form–he writes about the pros and cons of different label placement options (top-aligned, right-aligned, left-aligned). He’s posted about the topic in detail before, but this recent post offers a handy summary of [...]

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01.02.2007 design philosophy, user-topia No Comments

Why “Yahoo” is the top search term on Google…

The Daily Domainer reports on an interesting phenomenon–it seems that Internet users are using search engines to go to websites, rather than the browser’s address bar. It’s faster to type “yahoo” into the Google search bar and click the first result link, than to type “http://yahoo.com” into the browser’s address bar.
Some surfers may not understand [...]

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