Category Archives: user-topia

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Test for popups (if you really must use them)

Here’s an easy bit of javascript that helped me solve a big usability problem. The issue: we designed an application that requires users to fill out a form, then displays their errors in a popup window. It’s a lengthy form that can present many errors,…


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Designing a “pick your top three” ranking question

Recently I had the task of designing an online data collection form that included a “top three” question. This question requires the user to choose three favorites, ranked in order of preference, from a long list of options. The user can only choose one item…


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Passionate about Passionate Users

I just discovered Creating Passionate Users, a blog/website that explores topics similar to my own interests (cognitive science & usability) but in a much more focused & professional way. We are all passionate about the brain and metacognition, most especially–how the brain works and how…


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Wikipedia search is confusing!

I use Wikipedia almost daily, but today this dialog box struck a nerve: Search? Go? What’s the difference? Why would they make such a simple task so confusing, especially on a site that is otherwise very user-friendly? Curiosity about such things being part of my…


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Ideas and thoughts related to customer experience, usability, learning, cognitive science, and whatever else I find interesting.

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