Rating systems are an increasingly common feature on sites that catalog products or services. What may at first glance seem like a simple question – should the rating scale be thumbs or stars – actually reveals much more nuance on closer examination. Different rating scales…
Great presentation about the perceived lack of women in open-source development. (I love that she mentions ravelry.com, my favorite web community, as an example of a site built on open-source software!) Form an orderly queue, ladies (OSCON, 2008) view presentation (tags: oscon2008 foss women in…
Every now and then you come across a piece of writing that really makes you stop and think. Magic Ink: Information Software and the Graphical Interface is just such a paper. Bret Victor makes some salient points in this piece — in essence, rather than…
Leisa Reichelt, writing for UI Garden, offers a new perspective on using personas in the design process. I find personas virtually useless when it comes to design, and I very rarely reference them in making design decisions. For me, personas aren’t about design, but that…
First, the enthusiasts: following is a video panel discussion among representatives of Second Life, MySpace, FaceBook and LinkedIn (a Commonwealth Club event, via ForaTV). According to them the value of online social networks is immeasurable. No-one blinked when Robin Harper from SecondLife admitted that their…
Ideas and thoughts related to customer experience, usability, learning, cognitive science, and whatever else I find interesting.©2006-2011 CLG
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